Cookie Notice

This notice explains how StayOnHire (Idle Australia Pty Ltd, ACN 612 169 089) uses cookies and similar technologies on www.stayonhire.com (Website) and app.stayonhire.com (Platform). It should be read with our Privacy Policy. Effective: 2 November 2026.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, local storage and software development kits. We use them to keep you signed in, to remember your settings, to understand how the Website and Platform are used, and to measure advertising.

2. Cookies and technologies we use

CategoryProviderPurposeWhereDuration
EssentialStayOnHire; Okta (Auth0)Sign-in, session security, organisation selection, remembering settings. The Platform does not work without these.Website and PlatformSession to 30 days
EssentialGoogle reCAPTCHAProtects sign-up and login forms from automated abuseWebsite and Platform6 months
AnalyticsGoogle AnalyticsHow visitors reach and use the Website and Platform (pages, devices, approximate location)Website and PlatformUp to 24 months
AnalyticsHotjarHeatmaps and recordings of how pages are used, to improve the product. Typed inputs and fields we mark sensitive are masked before recording.Website and PlatformUp to 12 months
FunctionalUserflowIn-app guides and onboarding checklists shown to signed-in usersPlatformUntil cleared (browser local storage)
FunctionalHubSpotWebsite chat and forms; links your visits to your enquiry or account so we can respondWebsite and PlatformUp to 6 months
AdvertisingMeta PixelMeasures whether our advertising on Meta platforms led to a visit or sign-up, and allows us to show relevant advertising on those platformsWebsite and Platform90 days

3. Your choices

  • Most browsers let you block or delete cookies through their settings. Blocking essential cookies will stop you signing in to the Platform.
  • You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout, of Hotjar at hotjar.com/policies/do-not-track, and of Meta advertising through your Meta ad preferences.
  • You can change your analytics and advertising choices at any time using the Cookie settings link in the footer of the Website, which reopens the cookie banner.

4. Changes and contact

We update this notice when we add or remove a tool. The current version is always at www.stayonhire.com/au/legal/cookies. Questions go to our Privacy Officer at support@stayonhire.com or PO Box 2463, Ellenbrook WA 6069.