Sub-processor List

StayOnHire (Idle Australia Pty Ltd, ACN 612 169 089) uses the third parties below to help deliver its services across our website (www.stayonhire.com) and our applications (app.stayonhire.com, m.stayonhire.com, my.stayonhire.com, account.stayonhire.com and mcp.stayonhire.com). Each may process Customer Data on our behalf for the purpose shown, under a contract that requires it to protect that data and use it only to provide its service to us. This list may change over time. Check back regularly for updates, or ask our Privacy Officer to notify you of changes. Effective: 3 November 2026

Third-party sub-processors

Sub-processorService providedLocation
Amazon Web Services, Inc.Cloud infrastructureAustralia; United States
MongoDB, Inc.Cloud database servicesSingapore
Okta, Inc. (Auth0)Identity and authentication servicesAustralia
Twilio Inc. (SendGrid)Email deliveryUnited States
Stripe, Inc.Payment processingUnited States
Functional Software, Inc. (Sentry)Application monitoringUnited States
Google LLCAnalytics, mapping and security servicesUnited States
HubSpot, Inc.Customer relationship management and supportUnited States
Hotjar LtdProduct analyticsMalta
Userflow ApSIn-app guidance and onboardingDenmark
Ably Real-time LtdRealtime messaging infrastructureUnited Kingdom
Digital Matter Pty LtdGPS tracking device platform (customers using tracking hardware)Australia

Applications you connect

Your organisation may choose to connect third-party applications to StayOnHire, including accounting software and AI assistants. Data is sent to a connected application only at the direction of a user of your organisation and within the access that user approves. The providers of these applications are not our sub-processors; their handling of your data is governed by your agreement with them.

ProviderConnectionLocation
Xero LimitedAccounting integrationNew Zealand; United States
JobAdder Operations Pty LtdWorkforce integrationAustralia
Anthropic PBCAI assistant (Claude)United States
OpenAIAI assistant (ChatGPT)United States
xAIAI assistant (Grok)United States

Affiliates

StayOnHire has no affiliated companies that process Customer Data.

Changes to this list

We will update this list at least 30 days before a new sub-processor first processes Customer Data. Removals and changes of location are published when they take effect. Organisation owners may ask our Privacy Officer to be notified of changes by email. Customer Data is not used to train AI models.